What is the central reservation system? The central reservation system is a type of reservation software used to update and maintain hotel inventory and assess information so that hotels can manage guest reservations in real-time. The definition can be simplified with the aim of focusing data from each connected channel and distribution system, including hotel […]
Siteminder Powers Success in Sotetsu Grand Fresa Taipei Ximen
Only one minute walk from the Ximen MRT station, Sotetsu Grand Fresa Taipei Ximen offers a modern stay enriched with Japanese hospitality, right in the heart of Taipei. Since opening the door in February 2024, spacious and well-appointed rooms and closeness to one of the most enthusiastic areas in this city quickly made him win […]
Coach’s Corner: Emmanuel Neiman – Chess Blog
Emmanuel Neiman is one of France’s most respected and experienced chess coaches, a coach whose decades of experience have shaped players at all levels: from club competitors to title players. Having worked with a variety of students, Neiman especially loves her work with children with autism spectrum disorders. And what he values most about his […]
Complete Guide for Hotels
What is Customer Relationship Management? Customer Relationship Management (CRM) is a strategy and a set of tools that help you manage and improve guest relationships. Some hospitality business people consider CRM in addition to marketing. In fact, this is the core part of running modern operations. CRM helps unite all guest interactions, wherever it happens. […]
How to Choose Hotel Revenue Management Software (RMS)
What is revenue management software? Revenue management software is a digital tool designed for the hospitality industry to optimise room rates based on predicted demand. It uses data analytics to forecast hotel room demand, allowing hoteliers to adjust prices accordingly to maximise revenue. This dynamic pricing strategy takes into account various factors, such as seasonal […]